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Frequently Asked Questions
Q: How do I enroll in the Rapid Rewards Program?
A: It is easy to enroll. Click here.
Q: How do I earn Rapid Rewards points?
| A: | Every qualifying purchase you make of Rexam vials, closures and ovals will earn you Rapid Rewards points. Click here to learn more. |
Q: How do I earn Rapid Rewards bonus points?
| A: | Rapid Rewards bonus points are available by simply purchasing specific products during specific periods. Visit our Home Page often and watch for announcements. |
Q: What purchase dates are eligible for earning Rapid Rewards points?
A: January 1 through December 31.
Q: When do Rapid Rewards points expire?
| A: | All Rapid Rewards points earned during the current calendar year will expire December 31 of the following year. |
Q: How many Rapid Rewards points do I currently have in my account?
A: To find your account balance Click here.
Q: How can I obtain a printed awards catalog?
A: Click here to access a printable Adobe Acrobat PDF version. [1.1 mb]
| Q: | I placed an order using my Rapid Rewards points.
How long will it take to receive my awards? |
A: Please allow 6 - 8 weeks for delivery of your award(s).
Q: Can I request an award other than what is depicted in the awards catalog?
A: Yes, you can obtain additional awards through our shopping service. Click here for details.
Q: Can I have my awards shipped to an address other than the pharmacy?
A: No, all awards must be shipped to the pharmacy address.
Q: I would like to speak to a representative. How do I contact them?
A: Please Click here for our Contacts page.
Q: I have a technical question regarding products. Who should I contact?
A: Please Click here for our Contacts
page.
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